Terms and Conditions of Sale

These Terms and Conditions of Sale apply to purchases made through Bestyshape. By placing an order, you acknowledge that you have read and accepted these terms, subject to your rights under applicable consumer protection laws.

1. Products

Bestyshape offers products for sale through its online store.

We make reasonable efforts to ensure that product descriptions, images, colors, characteristics, and other information displayed on our website are accurate.

However, slight differences may occur, particularly due to screen settings, product updates, or manufacturing variations.

2. Prices

Product prices are displayed on the website in the currency indicated at checkout.

Any applicable shipping costs or additional charges will be displayed before the order is confirmed.

Bestyshape may change its prices at any time. However, products will normally be charged at the price displayed when the customer places the order, subject to applicable law and the correction of obvious errors.

3. Orders

To place an order, customers must provide accurate and complete information required for payment and delivery.

After an order is submitted, an order confirmation may be sent electronically.

Bestyshape reserves the right to refuse or cancel an order where reasonably necessary, including in cases of:

• Payment failure;

• Suspected fraud;

• Product unavailability;

• Obvious pricing or product information errors;

• Incorrect or incomplete customer information.

If an order is cancelled after payment has been collected, the corresponding amount will be refunded.

4. Payment

Payment must be made using one of the payment methods available at checkout.

Customers are responsible for ensuring that they are authorized to use the selected payment method.

Orders may only be processed after payment has been successfully authorized or confirmed.

5. Shipping and Delivery

Orders are processed and shipped according to our Shipping Policy.

Estimated delivery times may vary depending on the destination, carrier, customs procedures, and circumstances outside our reasonable control.

Customers are responsible for providing complete and accurate shipping information.

Any mandatory legal rights relating to delayed or failed delivery remain unaffected.

6. Right of Withdrawal and Returns

Where applicable, consumers may have a legal right to withdraw from an online purchase within 14 days of receiving the goods, without having to provide a reason.

Returns and refunds are handled according to our Return & Refund Policy and applicable consumer protection laws.

To request a return, please contact:

bestyshapesav@hotmail.com

Certain products may be excluded from the right of withdrawal where permitted by law, including certain personalized, perishable, opened hygiene-related, or digital products.

7. Refunds

Eligible refunds will be processed in accordance with our Return & Refund Policy and applicable law.

Refunds are generally issued using the original payment method unless otherwise agreed.

Your bank or payment provider may require additional time to display the refunded amount.

8. Damaged, Defective, or Incorrect Products

Customers should inspect their order after delivery.

If you receive a damaged, defective, or incorrect product, please contact us at bestyshapesav@hotmail.com and provide your order number and relevant details.

Where appropriate, we may request photographs or other reasonable information necessary to assess the issue.

Your statutory rights regarding defective or non-conforming goods remain unaffected.

9. Legal Guarantees

Customers benefit from any mandatory legal guarantees and consumer rights applicable to their purchase.

Nothing in these Terms and Conditions of Sale is intended to exclude, restrict, or replace rights that cannot legally be waived or limited.

10. Customer Responsibilities

Customers agree to provide accurate information when placing an order and to use products in accordance with their intended purpose and any instructions provided.

Customers must not use the website, payment systems, or ordering process for fraudulent, illegal, or unauthorized purposes.

11. Limitation of Liability

To the extent permitted by applicable law, Bestyshape will not be responsible for indirect or consequential losses resulting from circumstances outside its reasonable control.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law.

12. Personal Data

Personal information collected in connection with purchases is processed in accordance with our Privacy Policy and applicable data protection laws.

13. Changes to These Terms

Bestyshape may update these Terms and Conditions of Sale when necessary.

The terms applicable to an order will generally be those presented to the customer when the order is placed, subject to mandatory legal requirements.

14. Contact

For questions regarding an order or these Terms and Conditions of Sale, please contact:

Bestyshape
Email: bestyshapesav@hotmail.com